Microsoft Office 365 and Outlook have a known issue with their spam filter. Quite often emails you actually want in your inbox will end up in your Junk Email. If you are a user of Office 365 and Outlook please follow the instructions below so we can continue communicating with you. :-) We presume you do want to receive our messages since you signed up.
In Outlook Go to your HOME TAB
Select Junk > Junk E-Mail Options
Select “Safe Senders”
Add “@kninja.net” (without quotation marks)
Click OK